One sure sign that you’re moving up the success ladder is when you’re in a position to receive public criticism. People only save up rotton tomatoes to throw at someone who is in the spotlight!
I’ve helped many a client clean up bruises and scrapes from difficult customer interactions. I’ve also witnessed a colleague of mine’s customer service reputation get creamed in a public discussion board recently (he sure handled it well!) And just last week I received a pretty harsh criticism directed at coaching in general and me in particular. Ouch! People can be pretty mean sometimes.
When you receive a tough criticism in business or have been rejected in some way, you’re held to an even higher standard than in your personal life. When you’re the business person, you’re expected to eat crow and swallow your pride…even if the other person is treating you poorly. It’s all about exhibiting “grace under pressure.”
But what about the inner-hurt and confusion? It can be difficult to reconcile the feelings, long after you’ve handled the incident. If at possible, I really recommend taking a break afterwards, either alone or with a close friend where you can just get it all off your chest! As a coach I’ve noticed that most people need to vent the emotions a little bit before they can get centered again. There’s nothing wrong with that! Feel those feelings before you try moving on.
Once you’re reasonably clear-headed again, it helps to find a philosophy or position that helps you stay centerered. Here is a list of spiritual/emotional truths that I’ve learned along the way. If they work for you, please borrow them!
10 Things to Remember When You Experience Rejection
Jaya Savannah - Chief Inspiration Officer. Strategy Coach for Holistic Businesses. Trainer, speaker, and writer. Spiritually aware, yet street smart. Elephant lover.