Meet Us at the IECSC Show in Orlando Oct 4-7th!

2008IECSCOrlandoBlue

October 4-6, 2008 (+Advanced Education Workshop October 7th)

Meet us in Orlando Florida! We’ll be at the IECSC show teaching classes and looking forward to a chance to mix and mingle with you in person. Please come up and say hello. We’d love to spend some time with you!

The 11th annual International Esthetics Cosmetics & Spa Conference – Orlando will feature products and services from more than 300 of the top skincare and wellness companies and a conference program with more than 100 free classes. The Southeast’s most elite industry members will once again convene at IECSC Orlando to see the latest trends, learn the latest techniques and purchase the latest products in the spa and medical spa market.

Spa Business Conference
Sunday October 5th (9:15 – 10:30am) 

Note: This spa business presentation is free with your conference registration.

“Consult & Leverage the Existing Patient: Keys to Successful Consultations with Jennifer Sanchez

As spa owners we want to run and maintain a profitable spa, but we may know how to make sure that the spa is performing at peak performance level. Making a spa more profitable does not necessarily mean you have to run out and buy new equipment, hire more practitioners, or spend thousands of dollars on a poorly thought out media campaign.

One of the biggest challenges facing physicians today is how to perform a proper cosmetic consultation. Most physicians treat just one problem and don’t realize that a cosmetic consultation includes treating the mind and body. During “Consult & Leverage the Existing Patient: Keys to Successful Consultations” owners, operators, directors, managers, and practitioners will take home little nuggets of profitability building wisdom that can be implemented immediately. During this session you will learn:

  • How to master the cosmetic consultation
  • How to diagnose the whole body
  • How to add treatments that will complement your current treatments (and add to your bottom line)
  • Keys to successful consultations that meet your patients/clients needs

Jennifer Sanchez of Inspiration, Inc. is a medical spa consultant who understands the business goals of physicians and specializes in “bridging the gap” between the medical & spa services departments in clinics & wellness centers.

Spa Business Conference
Sunday October 5th (11am – 12:15pm)

Note: This spa business presentation is free with your conference registration.

“Managing the 4 Personality Types: Insights into Better Communication with Jaya Schillinger

Do you love the concept behind your spa or clinic, but get frustrated and overwhelmed when it comes to managing your staff? It’s not easy when you’ve got a diverse team of personalities to orchestrate and every one of them has a different idea of how things should get done. To be a successful manager, you must be able to communicate with team members who’s styles may be completely different than your own. Not only is this essential to preventing misunderstandings and drama, but it allows you to harness the power of natural conflict and use it as the fuel for your success. In Managing the 4 Personality Types: Insights into Better Communication, coach Jaya Schillinger will teach you a leadership psychology method used by top management executives that you can use immediately with your staff and coworkers. You will also gain greater insight into your own personality type, so that you know how to hire and delegate effectively, and free yourself up to do more of what you love.

Jaya Schillinger of Inspiration, Inc. is a spa consultant and Professional Certified Coach who specializes in management coaching and training for holistic businesses. Audiences connect with her mentoring advice & spiritual wisdom, delivered with a street-smart “let’s get it done,” approach. Jaya is the co-creator of the Power Up! seminar and DVD series, a business blogger, trade magazine writer, and popular speaker at spa industry tradeshows. She’s dedicated to improving your business—and your life!

Advanced Education Workshop #105
Monday October 6th (5:30 – 8:30pm)

Note: This 3hr Advanced Education Workshops is a valuable add-on to your regular tradeshow admission. Get the most out of your trip by attending Monday night & Tuesday morning’s programs!

“Employee Attitude Rehabilitation: Hospitality Skills for Today’s Spa Staff with Jennifer Sanchez

Today’s healthy aging clients are savvy and more discriminating when it comes to deciding where to go for services such as Botox® and other cosmetic treatments. No matter if you are a day spa, medical spa, or a hybrid; make sure you stand out from the competitions.

Medically-trained employees are often technically proficient yet lacking the customer service skills needed to make a cash-based medical practice successful. During this presentation, you will be led through a 12-step program called Employee Attitude Rehabilitation. This program is designed to “detox” your staff from previous bad habits such as: poor customer service, sales phobias, and poor communications skills and replace them with new hospitality-based habits. Why watch your spa suffer another day when the cure is here. Join Jennifer Sanchez for this engaging class that will give you a remedy that you can take back to your medical spa and inject into your staff!

Jennifer Sanchez of Inspiration, Inc. is a medical spa consultant who understands the business goals of physicians and specializes in “bridging the gap” between the medical & spa services departments in clinics & wellness centers.

Advanced Education Workshop #205
Tuesday October 7th (9am – Noon)

Note: This 3hr Advanced Education Workshops is a valuable add-on to your regular tradeshow admission. Get the most out of your trip by attending Monday night & Tuesday morning’s programs!

“Racing to the Finish Line: Coaching Strategies for a Winning Team with Jaya Schillinger

Sprinting through business start-up is exhilarating, but it’s the first 1-5 years that take stamina and perseverance. Once you’ve completed the warm-up tasks of opening and staffing, a new set of hurdles appear:

  •  New owners/managers may not feel confident in leadership yet
  • Employees bicker amongst themselves and don’t cooperate
  • Post-start up turnover causes setbacks in team morale & progress
  • Performance improves to the point of almost adequate, then freezes
  • Owners/managers find themselves over-working & under-earning, which is the fast-track to job dissatisfaction and burnout.

Like Olympic athletes, your team needs training and coaching to succeed. In this motivating personal & professional development course, certified coach Jaya Schillinger will show you the road markers of successful team development. You will be able to identify what phase your team is in, know that comes next, and be given the endurance techniques and coaching strategies to get there. Don’t let yourself get burned out with management set backs. Learn how to motivate your team to reach the finish line.

Jaya Schillinger of Inspiration, Inc. is a spa consultant and Professional Certified Coach who specializes in management coaching and training for holistic businesses. Audiences connect with her mentoring advice & spiritual wisdom, delivered with a street-smart “let’s get it done,” approach. Jaya is the co-creator of the Power Up! seminar and DVD series, a business blogger, trade magazine writer, and popular speaker at spa industry tradeshows. She’s dedicated to improving your business—and your life!

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About the Author

Jaya Savannah - Chief Inspiration Officer. Strategy Coach for Holistic Businesses. Trainer, speaker, and writer. Spiritually aware, yet street smart. Elephant lover.

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