In this convenient-to-watch video of our live seminar, we will share with you their vast firsthand knowledge in superior spa and team management that will help you gain control of your employees and lead them to stellar performance!
If you’ve attended other spa management or director training programs in the past Power Up! will prove to be the perfect advanced course for you. Whether you are currently employed as a spa manager or director, plan to become one in the future, or employ them in your business this powerful and motivating series is sure to become your best investment in a great career!
In this fast paced and entertaining program you’ll learn:
Service and compensation programs
• A spa business overview: what’s hot and what’s not for the spa that plans to succeed!
• The spa service menu: planning for the right kind of customer and business
• Spa packages and gift certificates—beware of the hidden profit dangers!
• Compensation planning: what’s fair versus what’s affordable
Employee recruitment and training
• Characteristics of an ideal spa employee: what you and they need to agree on
• Recruitment and hiring workshop
• Training programs: the must-do and must avoid rules of employee training
• Service and retail sales skills: A zero-option sales performance standards
• Understanding the dominant personality type of spa employees, and how to communicate effectively with them
• The firm but fair manager: defining roles, setting boundaries, and being consistent
• How to plan and conduct an effective staff meeting
• The essentials of employee motivation
• Performing employee evaluations, corrective action plans and terminations
Your 10-DVD set comes packaged in a leather bound binder, complete with printed copies of the presenters’ slides so you can follow along and take notes.
Let us Power Up! your management team!
Jaya Savannah - Chief Inspiration Officer. Strategy Coach for Holistic Businesses. Trainer, speaker, and writer. Spiritually aware, yet street smart. Elephant lover.